SHOP POLICY
Customer service
Customer satisfaction is our only way to survive!
It’s also our best public relations.
For over 40 years, we have been recognized as the trusted local seller of navigation and maritime safety equipment. Our mission is clear: to provide premium quality products at the best price, while providing exceptional customer service.
Our goals
Selection and quality:
We rigorously select navigation and safety equipment to guarantee our customers top quality products, handpicked from a multitude of available choices.
We strive to simplify your choice by only offering the most reliable and efficient products.
Advice and support:
Our experts are at your disposal to advise you and help you choose the equipment suited to your needs.
Most of our products are designed to be easily installed using “plug and play” technology, making them easy to use even for the uninitiated.
Good value for money: Get high quality products at competitive prices.
Satisfaction guaranteed :
If you ordered the wrong item, we will refund you without hesitation. We understand that it can be easy to make a mistake when purchasing online, which is why our customer satisfaction policy is here to give you peace of mind.
We occasionally send promotional emails and newsletters to our customers. These emails are sent sparingly. You can subscribe or unsubscribe at any time.
Privacy and Security
At Marine-Electronic.ch, we guarantee respect for your privacy and the security of your online purchases.
We are secured by SaferPay.com; to ensure that your personal information is encrypted and secure when you communicate with Marine-Electronic.com. We do not store any credit card information. All billing information is processed by SaferPay. SaferPay was developed by SIX Card Solutions AG. SIX Card Solutions AG is the market leader for cashless payments in Switzerland.
We will never share your personal and private information with anyone, and any personal information we collect is only used to properly process and deliver your order.
Wholesale inquiries
Wholesale inquiries section. Inform your retailers about the conditions for reselling your items. Use clear language and provide all the necessary information to promote and grow your business.
Second paragraph of the wholesale section. You can edit it and add your own text. Click “Edit Text” or double-click here to add your content and customize the font. This is the ideal space to recount your journey and present yourself to your visitors.
Means of payment
- Credit/debit cards
- Offline bank transfers:
Please make payment to our bank account, using the Order ID as reference.
Your order will be sent once payment is received in our account.
IBAN: CH76 0024 3243 1329 0101 J
SWIFT/BIC: UBSWCHZH80A